• Profile

Community Manager

Competitive Salary and Bonus
Vacancy Type:
Permanent - Full Time
Hours Per Week:
Job Description

We are looking for a Community Manager to join the Greystar team, based in Croydon. The Community Manager will have overall responsibility and accountability for operations; including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals.

Croydon will comprise of 2 of the world’s tallest modular build to rent towers – Each tower will include roof gardens, a podium-level sun lounge, panoramic viewing galleries, fully equipped gyms, residents lounge and private dining and event rooms.

Key Responsibilities include:

  • Operational accountability – Including day to day running, team accountability and all other resource which contributes to achieving the budgets financial and operational goals.
  • Focus on building a vibrant, safe and welcoming community our residents enjoy being a part of.
  • Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property’s occupancy and revenue goals.
  • Act as a role model at all times by demonstrating the core values.
  • Managing a complex group of stakeholders including Greystar team members, investors, and contractors who all contribute to building our community.
  • Run like an autonomous business unit taking overall responsibility and accountability for operations to achieve goals.
  • Managing and monitoring financial performance.
  • Champion exceptional service hand in hand with operational excellence.

The ideal manager will have:

  • Previous experience of successfully driving leasing performance and managing operations within the property sector or similar environment.
  • Proven track record in delivering service excellence in a similar management role/ environment.
  • Strong core leadership skills to motivate and engage your team into achieving shared goals.
  • Previous experience in revenue generation and cost control on a similar scale.
  • A passion for exceptional customer service.
  • An understand of property legislation, contracts and Health and safety requirement will be advantageous for this role.
  • Enthusiasm to deliver exceptional experience to stakeholders.

Our employees are the key to the success of our business with exceptional service at the heart of everything we do. This level of service is a result of their expertise, a solid understanding of the markets they operate in and a passion to provide outstanding experiences.