• Profile

CRM BUSINESS INTELLIGENCE ANALYST

Location:
Barcelona
Closing Date:
28 May 2019
Salary:
Competitive
Vacancy Type:
Contract - Full Time
Hours Per Week:
40
Job Description

We are seeking an organized, results-driven CRM & BI analyst to support our team. In this role you will support the Commercial & Marketing team to provide our organization with the best information from our clients, to obtain a competitive advantage from our competitors.

The role is a 3-month contract supporting the Business Intelligence and CRM team with the day to day responsibilities of the function.  You will also be supporting with the regional implementation of SAP and related project work.

Reporting to the Senior Marketing & Commercial Manager, Spain, the position will play a key supporting role in Greystar Europe’s growth strategy through strategic CRM support and systems analytics.

Key Responsibilities:

  • Responsible for the long stay Business Booking Systems responsible in SAP and on the website.
  • Be an effective member of the CRM team; managing internal and external relationships effectively and appropriately.
  • Take lead on contact center management.
  • End to end management of Marketing & Commercial reporting, inclusive of; opportunities and leads, online bookings & long stays, long stay occupancies, web analytics and student profiles.
Communicate and interact closely with local teams responsible for implementing individual asset business plans, providing leadership to the Portfolio Management team responsible for asset execution.
 

Knowledge & Qualifications:

  • Educated to a degree level or equivalent in a related subject; statistics, programming, CRM or data analytics.

     

  • General understanding of/interest in student/multifamily housing.

  • Experience & Skills: 

  • Real estate, property management, or asset management experience (desirable).
  • Knowledge of SAP.
  • Project Management experience.
  • Commercial experience in CRM and using relevant CRM systems.
  • Experience partnering with Commercial & Marketing teams.
  • Experience in data analytics, data manipulation and data reporting.
  • Excellent attention to detail and time management skills.