• Profile

Insights Manager (Revenue/Trading)

Closing Date:
25 Jan 2019
Competitive Base Salary plus company bonus & benefits
Vacancy Type:
Permanent - Full Time
Hours Per Week:
Job Description
The Performance and Insights Manager will lead the operational analytics team, supporting the delivery of business plan targets and the execution of strategies for achieving operational excellence by generating and analysing reports on the UK property management performance. This role is responsible for gathering and analysing the market, client and portfolio data, providing data and input to identify opportunities for improving performance and customer satisfaction.

Key role Responsibilities include:

  • Delivers operational reporting to track and analyze leasing and occupancy performance and trends and highlight opportunities for rental growth or corrective marketing activity.
  • Compiles data with the objective of driving revenue/pricing and expense/spend decisions.
  • Acts as the focal point for all operational analyst demands, supporting the Operations teams and other key stakeholders.
  • Provides support and assistance to managers, key business leaders and others by fielding questions and requests, gathering data and reports and assisting in resolving issues related to operational policies and performance.
  • Supports annual rent and budget setting processes, new acquisition due diligence and such other reports, analyses and tasks as necessary.
  • Supports Asset Management in the delivery of regular and ad hoc Investor reporting
  • Contributes to reporting requirements, e.g. underwriting for acquisition, development and 3rd party management proposals
  • Owns the reporting of customer satisfaction metrics using business tools.

Experience and Skills required:


  • Commercial acumen, strategic thinking and analytical capability
  •  Demonstrable experience in the gathering, analysis, reporting and presentation of business specific data preferably in a related sector
  •  Experience of using standard statistical methods and approaches
  •  Strong attention to detail with a commercial perspective, including experience of a P&L (revenue and opex)An ability to process and manage different forms of data and identify errors and anomalies in documents and reports
  • Application of an investigator mindset with a desire to understand the bigger picture and contribute to understanding and solving challenges
  • Strong written and oral communication skills including the ability to prepare and present commercial standard business correspondence, reports, documents and business proposals


  • Experience working with property management software/databases
  • Experience designing reporting for operational businesses
  •  An interest in the UK property industry and the macro factors affecting it (current affairs, geo-politics)
  • Experience of line management

Building our people’s careers, recognising their efforts and celebrating their achievements is part of our DNA. Ours is a fast paced and inspiring environment where you’ll work alongside industry experts from day one – and as a growing business -  we offer competitive incentive and benefits schemes and exceptional learning opportunities to help you to reach your potential.